Shipping and Delivery

If you feel your question hasn't been answered please email us at info@rosesandrhinos.com and we will reply quickly.

SINGAPORE DELIVERIES

Free delivery for orders over $70 in Singapore. All other orders will be charged a flat fee of $4.

Roses & Rhinos endeavor to dispatch your order within 1-3 working days, with delivery likely to be made within a further 2-5 working days.   

We offer next day delivery with an additional charge of $15

INTERNATIONAL DELIVERIES

We ship via multiple courier services depending on location.

For all international shipping outside of Singapore, the customer is responsible for settling related duties, imports and local taxes on the order with the respective local customs or tax authorities, upon delivery of the order. We assume no obligation for customs, duties and taxes on the order or for delivery delays related to them.

Please ensure that the postal address provided at checkout is your correct address, as we take no responsibility if you do not receive your item due to an incorrect address being provided.

MALAYSIA AND BRUNEI DELIVERIES

Free Delivery on orders over $250 sgd.

Flat fee of $25.00 sgd on all orders $250 and under.

Delivery expected to take 3-5 working days.

For delivery  Roses & Rhinos endeavor to dispatch your order within 1-3 working days.

AUSTRALIA,NZ and CANADA DELIVERIES

Free Delivery on orders over $250 sgd.

Flat fee of $40.00 sgd on all orders $250 and under.

Delivery expected to take 3-5 working days.

For delivery  Roses & Rhinos endeavor to dispatch your order within 1-3 working days.

US,UK and EUROPE DELIVERIES

Free Delivery on all orders over $300 sgd.

Flat fee of $60.00 sgd on all orders $300 and under.

Delivery expected to take 5-10 working days .

For delivery , Roses & Rhinos endeavor to dispatch your order within 1-3 working days. 

RETURNS SHIPPING

Roses & Rhinos has a 14 day return policy.

We do not except returns or refunds unless good are faulty.

The customer will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

It is your responsibility to ensure any returned goods reach Roses & Rhinos You may want to consider using a trackable shipping service or purchasing shipping insurance.